1. Information we collect
We may collect information you provide when you call or otherwise contact us, including your name, phone number, email address, travel preferences, passenger details, and payment or billing information needed to assist with a reservation.
Our website may also collect basic technical information such as browser type, device type, referring page, pages visited, and approximate location derived from an internet protocol address.
2. How we use information
We use information to:
- Respond to inquiries and provide requested booking assistance.
- Process and service travel reservations.
- Communicate itinerary, payment, and customer-service information.
- Maintain website security, prevent fraud, and improve our services.
- Meet legal, regulatory, and recordkeeping obligations.
3. When information is shared
Information may be shared with airlines, booking systems, payment processors, customer-service providers, and other travel suppliers when reasonably necessary to provide a requested service. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.
We do not sell personal information for money.
4. Cookies and analytics
We may use cookies and similar technologies to remember preferences, understand site usage, and support security. Browser settings generally allow you to limit or remove cookies, although doing so may affect website functionality.
5. Data retention and security
We retain information only as long as reasonably necessary for the purposes described in this policy, including customer service, legal compliance, and dispute resolution. We use reasonable administrative, technical, and physical safeguards, but no transmission or storage method can be guaranteed completely secure.
6. Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information. You may also ask questions about our privacy practices by calling us. We may need to verify your identity before completing a request.
7. Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. Passenger information for minors should be provided by a parent or legal guardian.
8. Policy updates
We may update this policy as our practices or legal requirements change. The effective date at the top of this page identifies the latest revision.
9. Contact us
For privacy questions or requests, call BestFlightsBooking at (866) 227-5808.